Terms and Conditions Puss777 — Complete Guide for Members

Welcome to puss777, the leading online casino platform built exclusively for Malaysian players. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and puss777 ("Platform", "We" or "Company").

By accessing, registering, or using any part of the puss777 platform — whether via the website, Android or iOS mobile app, or any associated digital channel — you expressly acknowledge that you have read, understood, and agreed to be bound by all terms stated herein.

If you disagree with any part of these terms, please stop using the puss777 platform immediately. Continued use of our platform after any amendment to the terms constitutes acceptance of the revised terms.

To register and use puss777 services, you must meet all of the following eligibility requirements:

• Minimum age requirement: You must be at least 18 years of age at the time of registration. puss777 takes the enforcement of this age limit very seriously and reserves the right to request proof of age at any time.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under Malaysian law.
• Not a self-excluded individual: You are not currently listed on any self-exclusion register under any platform's responsible gaming programme.
• Not a puss777 employee: Employees, contractors, and immediate family members of puss777 staff are not permitted to register as regular members.
• Verified identity: All information provided during registration must be accurate, complete, and up to date. False or misleading information is grounds for immediate account termination.

Puss777 reserves the right to conduct identity verification (KYC — Know Your Customer) at any stage of platform use. Failure to complete KYC verification within the stipulated period may result in a temporary freeze or permanent termination of your account.

Registering a puss777 account is free and can be done via our website or mobile app in under 2 minutes. The following are important account-related rules:

• One account per individual: Each individual is only permitted to hold one active puss777 account. Owning multiple accounts is a serious violation that may result in the freezing of all related accounts and forfeiture of all balances and wins.
• Account information: You are responsible for ensuring your full name, phone number, email address, and banking information on record are accurate and up to date at all times.
• Password security: You are solely responsible for keeping your account password and login details confidential. Never share this information with anyone, including puss777 staff.
• Phone number verification: A valid Malaysia phone number is required during registration and must be verified before the account is fully activated.
• Account transfer: A puss777 account cannot be transferred, sold, or assigned to any other party under any circumstances.

Puss777 accepts a variety of local Malaysia payment methods for members' convenience. All financial transactions on our platform are subject to the following policies:

• Accepted deposit methods: FPX (online bank transfer), DuitNow QR, Touch 'n Go eWallet, and GrabPay. All deposits are processed within seconds with no additional fees.
• Deposit under your own name: All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not permitted and may result in account suspension and fund retention.
• Withdrawal processing: Withdrawals are processed within 15 to 30 minutes to your registered bank account or e-wallet. First-time withdrawals require successful KYC verification before they can be processed.
• Withdrawal limits: There are minimum and maximum daily withdrawal limits, which can be checked on the Deposit within the puss777 platform. These limits are subject to change based on your VIP membership tier.
• Withdrawal verification: Puss777 reserves the right to request additional supporting documents for withdrawals above a certain amount as part of our anti-money laundering (AML) procedures.
• Currency: All transactions on puss777 use Malaysian Ringgit (MYR) as the base currency.

Member funds are held separately from puss777's operational funds. This ensures your money is always safe and available for withdrawal regardless of the platform's operational status.

Puss777 offers a wide range of exciting bonuses and promotions for new and existing members. All offers are subject to the specific terms and conditions stated on each respective promotion.

• Rollover requirement (wagering requirement): Every bonus issued by puss777 carries a rollover requirement that must be fulfilled before any withdrawal can be approved. The exact rollover requirement is stated in each promotion's terms.
• Bonus validity period: All bonuses have a limited validity period. Unused bonuses that expire within the set period will be automatically forfeited without any compensation.
• One bonus per promotion: Each member is only eligible to claim each promotion once unless otherwise stated. Attempting to claim the same bonus through multiple accounts is a violation of our terms.
• 8-Tier VIP Programme: puss777 members can advance their VIP level based on total gaming activity. Each VIP tier comes with distinct benefits, including higher withdrawal limits, greater cashback, and priority customer support.
• Daily cashback: Cashback is calculated based on daily net losses and credited to your account every day. Credited cashback is also subject to the stated rollover requirements.
• Bonus cancellation rights: Puss777 reserves the right to modify, suspend, or cancel any bonus or promotion at any time with or without prior notice.

Puss777 is committed to providing a fair, transparent, and secure gaming environment for all members. The following rules govern gameplay on our platform:

• Certified RNG: All games at puss777 use a Random Number Generator (RNG) certified by internationally accredited independent auditing bodies. The RTP (Return to Player) value for each game is available for members to review.
• Third-party software: The use of automated bots, artificial intelligence software, cheating software, or any tool that provides an unfair advantage over other players is strictly prohibited.
• Game interruptions: If a technical disruption occurs during a game session due to a puss777 system failure, the affected bet will be voided and the credit balance returned to your account within 24 hours.
• Jackpot wins: All progressive jackpot wins at puss777 are legitimate and will be paid in full according to the established payout schedule, subject to identity verification and eligibility requirements.
• Dispute resolution: If you are dissatisfied with any game outcome, you may contact the puss777 support team within 7 days of the incident for an investigation to be carried out.

As a puss777 member, you agree to use this platform responsibly and comply with all stated rules. The following conduct is strictly prohibited:

• Registering using false information or another person's identity
• Attempting to hack, exploit, or disrupt puss777 systems
• Conducting any form of money laundering through the puss777 platform
• Using the platform for activities that violate Malaysia law
• Harassing, threatening, or abusing puss777 staff or other members
• Sharing account information or allowing others to use your account
• Engaging in any form of cheating or manipulation in games

Puss777 also encourages all members to practise responsible gaming. If you feel that gaming is beginning to have a negative impact on your personal or financial life, please visit the Responsible Gaming for support and available responsible gaming tools.

Puss777 takes the privacy of our members very seriously. All personal data collected during registration and platform use is protected with 256-bit SSL encryption and stored securely in accordance with industry data security standards.

• Data collection: We only collect data necessary to provide puss777 services, including your name, phone number, email address, and banking information.
• Data usage: Your data is used for account management, transaction processing, customer support, and improvement of puss777 services.
• Data sharing: puss777 will not sell or share your personal data with third parties without your consent, except where required by law.
• Cookies: The puss777 website and app use cookies to enhance the user experience and analyse platform usage. You can manage your cookie settings through your browser.

For more information on how puss777 handles your personal data, please read Privacy Policy in full.

To the extent permitted by Malaysian law, puss777 is not liable for:

• Any financial losses incurred through gaming activity on our platform, except losses directly caused by a puss777 technical error
• Platform disruptions or unavailability caused by factors beyond our control, such as internet outages, third-party infrastructure failures, or force majeure events
• Any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials
• Content or services from third-party websites that may be linked from the puss777 platform

Puss777 reserves the right to suspend or terminate any member account if these terms and conditions are violated. Termination may be carried out with or without prior notice depending on the severity of the breach:

• Temporary suspension: An account may be temporarily suspended during an ongoing investigation. Your funds remain safe throughout the suspension period.
• Permanent termination: Serious violations such as fraud, money laundering, multiple account ownership, or attempts to hack puss777 systems may result in permanent account termination and forfeiture of all associated balances.
• Voluntary termination: You may close your puss777 account at any time by contacting our support team. Any remaining valid balance will be returned to you once the review is complete.
• Self-exclusion: Members who choose to self-exclude through the puss777 responsible gaming programme can apply to our support team to activate this option.

Puss777 reserves the right to amend, update, or improve these Terms and Conditions at any time. Changes take effect as soon as the latest version is published on this page.

For significant changes, puss777 will endeavour to notify members via in-app notifications or their registered email. However, it is your responsibility to review this Terms and Conditions page periodically to ensure you are always aware of the latest terms governing your use of the puss777 platform.

Continued use of the puss777 platform after any amendments are published constitutes full acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding puss777's Terms and Conditions, our support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via Live Chat available in the puss777 app or website for a response in under 2 minutes. All our support communications are conducted fully in Bahasa Melayu for your convenience.