Privacy Policy Puss777 — Our Commitment to Protecting Your Data

Puss777 understands how important privacy and personal data security is to every member who trusts our platform. As one of Malaysia's trusted online casino platforms, we take this responsibility very seriously.

This Privacy Policy explains in detail what data we collect, why we need it, how we use it, who can access it, and how you can control your own information. This document is written to ensure all our Malaysia members can understand it clearly and easily.

This policy covers all puss777 channels, including the main website at puss777.pro, the Android and iOS mobile apps, customer support via Live Chat, and all electronic communications between you and puss777. Should there be any changes to this policy, we will notify you via in-app notification or your registered email address.

Puss777 only collects data that is strictly necessary to provide the best service to our members. The following are the categories of data we collect:

Registration & Identity Data

• Full name as stated on your identity card or passport
• Malaysia identity card number (MyKad) or passport number
• Date of birth for age verification (18+ requirement)
• Active email address for account communications
• Valid Malaysia phone number
• Username and password chosen during registration (passwords are stored in hashed form, not plain text)

Financial & Payment Data

• Bank account details or e-wallet account numbers (Touch 'n Go, GrabPay) for processing deposits and withdrawals
• Deposit and withdrawal transaction history on the puss777 platform
• Account balance records and gaming activity

Usage & Technical Data

• IP address and location information (country/region) for each login session
• Device type, operating system, and browser version used
• Login and logout timestamps
• Game history, wagering activity and platform activity on puss777
• Cookie data and device identifiers for account security

Every piece of data we collect is used for a clear and legitimate purpose. puss777 uses your personal data for the following purposes:

• Account management: Creating, verifying, and maintaining your puss777 account, including password recovery and two-factor authentication.
• Transaction processing: Processing deposits via FPX, DuitNow QR, Touch 'n Go, and GrabPay, and managing all withdrawals to your bank account or e-wallet quickly and securely.
• Identity verification (KYC): Ensuring all members meet the minimum age requirement of 18 and verifying identity before the first withdrawal is processed.
• Account security: Detecting suspicious access, preventing fraud, and blocking money laundering through continuous account activity monitoring.
• Customer support: Providing relevant and personalised assistance when you contact the puss777 support team via Live Chat.
• Service communications: Sending important notifications related to your account, transactions, security, and policy updates via email or app notifications.
• Platform improvement: Analysing usage patterns in aggregate (not individually) to continuously improve the puss777 user experience.
• Legal compliance: Fulfilling Malaysia's legal obligations relating to data protection, anti-money laundering (AML), and regulatory reporting requirements.

Puss777 does not use your personal data for automated profiling that makes decisions affecting your rights without human involvement.

Puss777 does not sell or disclose your personal data to third parties for commercial purposes. However, there are limited situations where we need to share data to enable our services to operate:

• Payment processor: Data required to process deposit and withdrawal transactions is shared with licensed payment gateways such as FPX and e-wallet providers. All such processors are bound by strict confidentiality agreements.
• Technical service provider: Vendors supporting puss777's technical infrastructure may require access to certain data for system maintenance purposes. They are contractually bound not to use this data outside the scope of their assigned duties.
• Legal authority: Puss777 will disclose required data to Malaysian authorities if directed by a valid court order or in the context of financial crime and anti-money laundering investigations.
• Identity verification provider: The third-party KYC platform we use to verify members' identity documents during the registration and withdrawal process.

Puss777 invests seriously in security infrastructure to ensure your personal data is always protected against unauthorised access, loss or misuse:

• Data encryption in transit: All communications between your device and puss777's servers are protected with TLS 1.3 / 256-bit SSL encryption — identical to the security standards of online banking.
• Data encryption at rest: Sensitive data stored in the puss777 database is encrypted using AES-256, ensuring the data remains unreadable even in the event of unauthorised server access.
• Internal access controls: Only puss777 staff who require data access to perform their duties are permitted to do so. This access is regularly audited and logged for accountability purposes.
• 24/7 threat monitoring: A cyber threat detection system operates around the clock to identify and address any intrusion attempts or suspicious activity before they can affect member data.
• Two-factor authentication (2FA): Puss777 supports 2FA for all member accounts to add an extra layer of protection against unauthorised access.
• Regular security testing: The puss777 platform undergoes regular penetration testing and security audits conducted by independent cybersecurity firms.

Puss777 uses cookies and similar tracking technologies to enhance user experience, maintain login session security, and understand how members use our platform.

• Session cookies: Required to maintain your login status during an active puss777 session. This cookie is automatically deleted when you close your browser.
• Preference cookies: Storing your preferences such as language and display theme so your experience is more comfortable each time you visit puss777.
• Analytics cookies: Helping us understand the pages and features most frequently used for platform improvement purposes. This data is collected in aggregate and does not identify individuals.
• Security cookies: Used to detect suspicious login activity and protect your account from account takeover attacks.

You can manage and delete cookies through your browser settings at any time. Please note that disabling all cookies may affect certain features on the puss777 platform, including the ability to stay logged in.

Puss777 respects your rights as a data subject. You have the following rights regarding the personal data we hold:

Puss777 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by Malaysian law. Once the stipulated period has lapsed, data will be securely deleted or anonymised.

For identity and financial data, the minimum retention period is 7 years after account closure or the date of the last transaction. This is a mandatory anti-money laundering (AML) compliance requirement that all financial and online gaming platforms operating in Malaysia must observe.

If you close your puss777 account, your active data will be archived and will no longer be used for any operational purpose. Archived data can only be accessed by the compliance team in situations involving relevant legal investigations.

Puss777 is an online entertainment platform exclusively for adults aged 18 and above. We do not intentionally collect any personal data from individuals under the age of 18.

If we find that data has been collected from a minor without valid parental or guardian consent, we will take immediate steps to delete the information and terminate the account in question. Age verification through KYC is puss777's primary measure to ensure all members meet the minimum age requirement.

Parents or guardians who believe their child has accidentally registered a puss777 account may contact us immediately via Live Chat support or email for prompt action.

Puss777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, current legal requirements, or platform service improvements.

We will notify members of any significant amendments via in-app notifications on puss777 or the registered email address at least 7 days before the changes take effect. The latest version of the Privacy Policy is always available on this page, with the update date clearly displayed at the top.

Continued use of the puss777 platform after the effective date of any amendment is considered your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account and request data deletion in accordance with the procedures stated in Section 7.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by puss777, please contact our team through the following channels:

The puss777 Data Protection Officer (DPO) team is ready to help you understand your rights and process any requests relating to your personal data professionally and transparently.